TOP SERVICE
IN MOON QUALITY
Looking for security and safety? All MOON products comply with the European stroller standard EN 1888-2, which stands for the highest safety and manufacturing standards and is monitored by recognized testing institutes.
But we go one step further - our standards for workmanship and durability are particularly high in order to always offer you excellent quality. If you still need help, our service experts are there for you and will be happy to help.
CUSTOMER SERVICE
If you have a problem with your pram, your first point of contact is usually your MOON-Dealer. However, if you would like to contact our service team directly, you can find the appropriate form here.
REGISTER YOUR PRODUCT
With the identification number, you can easily extend your stroller or infant carrier from MOON here for a warranty extension to a lifelong warranty instead of the standard 2 years.
WARRANTY INFORMATION
Here you can find all the information about the warranty of your item from MOON.
FAQ
You have a question about one of our products? Maybe you can already find the answer here.
Learn more about
THE MOON-FAMILY
ALWAYS THERE FOR YOU
Our prams are designed to accompany you and your children for many years. If something is wrong, we're here to help. Contact us with any questions by phone, e-mail, our service form or through our social media channels. We are there for you!
There is no limit when it comes to giving a child the best start in life. Become part of the MOON family and experience how our sophisticated products support you in your everyday life. Join us in shaping your little one's future brightly and safely – and experience how precious every shared moment can be!
MOON GmbH
Maierhof 2, 94167 Tettenweis
Hotline: +49 (0) 8532 9243 0
E-Mail: info@moon-buggy.com
