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TOP SERVICE –
YOU CAN RELY ON IT

At MOON we manufacture all prams according to the European standard 1888 concerning the safety and manufacturing of prams. Compliance with this standard is monitored by TÜV in Germany. In addition, we maintain our own high standards to ensure that our products are durable, safe and stable.

CUSTOMER SERVICE

If you have a problem with your pram, the first point of contact is usually the store where the pram was purchased. If you still want to contact our service team directly, you can find the appropriate form here.

REGISTER YOUR PRODUCT

If you register your pram online, you will receive additional exclusive information and offers. You also receive a 3-year warranty for the N°ONE when you register.

WARRANTY INFORMATION

All of our prams come with their own warranty. You can find all details here.

FAQ

Here you can find answers to frequently asked questions about our products.

LEARN MORE ABOUT THE
MOON-KOSMOS

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ALWAYS THERE FOR YOU

Our prams are designed to accompany you for many years. And if something is wrong, we are here to help. If you have any questions, contact us by phone, e-mail, via our service form or our social media channels.

Contact

MOON GmbH
Maierhof 2, 94167 Tettenweis

Hotline: +49 (0) 8532 9243 0

E-Mail: