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TOP SERVICE
IN MOON QUALITY

All MOON products are manufactured according to the European stroller standard DIN EN 1888 for the safety and workmanship of strollers. This is monitored in Germany by the TÜV.

In addition, we ourselves have high standards for the workmanship and durability of our products and thus ensure a very high quality standard. However, should you have a problem with your product, the experts in our in-house service department are ready to help.

CUSTOMER SERVICE

If you have a problem with your pram, your first point of contact is usually your MOON-Store. However, if you would like to contact our service team directly, you can find the appropriate form here.

REGISTER YOUR PRODUCT

With the identification number, you can easily extend your stroller or infant carrier from MOON here for a warranty extension to 3 years instead of the standard 2 years.

WARRANTY INFORMATION

Here you can find all the information about the warranty of your item from MOON.

FAQ

You have a question about one of our products? Maybe you can already find the answer here.

LEARN MORE ABOUT THE
MOON-KOSMOS

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ALWAYS THERE FOR YOU

Our prams are designed to accompany you and your children for many years. If something is wrong, we're here to help. Contact us with any questions by phone, e-mail, our service form or through our social media channels. We are there for you!

There is no limit when it comes to giving your child the best start in life. The mission of MOON is to support you in this. Discover the MOON-Kosmos with all its advantages!

Contact

MOON GmbH
Maierhof 2, 94167 Tettenweis

Hotline: +49 (0) 8532 9243 0

E-Mail: