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TOP SERVICE –
YOU CAN RELY ON IT

At MOON, we manufacture all models according to the European standard 1888 for the safety and workmanship of prams, compliance with which is monitored in Germany by TÜV.

In addition, we keep our own standard of MOON-Kosmos high to ensure long durability and quality of our products.
However, should you find any damage, our specialists will repair your pram as soon as possible in our in-house service department.

CUSTOMER SERVICE

If you have a problem with your pram, your first point of contact is usually your MOON-Store. However, if you would like to contact our service team directly, you can find the appropriate form here.

REGISTER YOUR PRODUCT

When you register your N·ONE 2.0 online, you will receive additional exclusive information and offers. By registering your N·ONE 2.0, you will also receive a 3-year warranty.

WARRANTY INFORMATION

All information about the 3-year warranty of the N·ONE 2.0 can be found here.

FAQ

Questions? Here you will find answers to frequently asked questions about our products.

LEARN MORE ABOUT THE
MOON-KOSMOS

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ALWAYS THERE FOR YOU

Our prams are designed to accompany you and your children for many years. If something is wrong, we're here to help. Contact us with any questions by phone, e-mail, our service form or through our social media channels. We are there for you!

There is no limit when it comes to giving your child the best start in life. The mission of MOON is to support you in this. Discover the MOON-Kosmos with all its advantages!

Contact

MOON GmbH
Maierhof 2, 94167 Tettenweis

Hotline: +49 (0) 8532 9243 0

E-Mail: